Published in the July 2021 issue of Spokane-Coeur d’Alene Living magazine
A few blocks north of Gonzaga University on Hamilton Avenue sits a small coffee shop with two garage doors indicative of a previous automotive life. Permanently parked in front is a classic 60’s VW Beetle, black, with the Arctos Coffee logo (a bear in the woods) painted on the door. Given its proximity to the college campus, Arctos is a hot spot for students, furiously studying or simply hanging out.
But there’s another kind of customer who’s usually first in line any day of the week: a septuagenarian named Kent Ross, who orders a mocha every time. Several times a week, friends meet him for conversation; other days, he passes the time in a bit of small talk with students and other regular customers.
“I like getting to know the owners, and Jason here is a good guy,” Kent said.
Having worked for and then owned his father’s trucking business, Kent knows the value and challenges of a small business in Spokane, where he’s lived his whole life. Once an adventure runner who trekked the mountains of the Northwest and completed 500 miles of the Pacific Crest Trail, life following a major stroke isn’t as active as he might like. He traveled to Europe, enjoyed hearing authors at Auntie’s Books, and volunteered for the food bank. But things are slower now and showing up at Arctos when the doors open is what keeps him going.
“When they had to change things during the pandemic restrictions, I asked if they could open at 6:30 instead of 7:00, and they did,” Kent said. “That’s why I feel like I should be here every morning.”
Owner Jason Everman created Arctos in 2018, with the help of his dad, Jim. His business focus would be on a small selection of beans for a standard blend that can be roasted to consistent perfection. The Arctos staple comes from two South American beans roasted separately then blended. He also has made white coffee a standard, which offers an extra boost of caffeine with a unique flavor.
“White coffee is a very beautiful alternative to your traditional espresso-based drinks. It tastes completely different,” Jason said. Roasted for half the time of a regular medium roast coffee, these beans are dropped into the cooling bin soon after they lose their green hues, producing results he describes as “beautiful golden beans that smell and taste nutty, and are less acidic.”
Visitors to the flagship café see the tiny roastery upon entering the building, often with Jason seated at the console. In the service area, the ceiling is lined with the burlap bags from around the globe that once held beans, and flags from Gonzaga, Eastern Washington, Washington State, and Whitworth universities add a bit of a campus vibe.
But it’s the community atmosphere created by customers themselves that Jason appreciates most.
“Kent sitting in Arctos every morning sipping his 12-ounce mocha and chatting it up with the baristas and customers is a perfect example why coffee is so amazing.” Jason said. “It helps us get out of bed every morning. It brings us together. It’s comforting. It’s community.”
>> Author’s Choice: The Logan Latte – caramel, brown sugar cinnamon, and Irish cream
>> Drive-up service: Arctos partners with the Joe Coffee app to provide online ordering for a quick pick-up from the counter. Or, you can stay in your car and visit Grind Central, a drive-through coffee stand located near Millwood, 8015 E. Trent Ave.
>> Credit where credit is due: It’s my husband, Jeff Bunch, who learns the stories of every business he visits, from the owners to the customers. He’s forever a connector; I’m just the one who whittles down the stories into pieces you can savor with a cup of coffee.